Troubleshooting iPhone and iPad – A User Guide to the Most Common Issues
JL Master asked:
DEVICE WILL NOT POWER ON
-Connect the device to a power outlet. Wait 10 minutes and try powering it on by pressing and holding the sleep/wake button for 5 seconds.
-If the device still does not power, keep it connected to the power outlet and then perform a reset on the device by pressing and holding the ‘sleep/wake’ button and the ‘home’ button simultaneously for 15 seconds or until an Apple appears on your display.
-If that fails, try charging on a different power outlet. Try using a different USB cable and try using a different USB adapter.
-If you still can’t power the device it might have a hardware issue and you should contact Apple.
SCREEN IS ZOOMED IN
-You would see things up really close. You would see big letters (zoomed-in text) and big looking apps. The screen would appear to move or bounce around when you slide your finger on the display
-Tap two times on your screen with three fingers. “Three finger double tap”
-The screen will zoom out and will appear normal. If this happens frequently to you and you would like to turn the zoom feature off you can.
-Settings>General>Accessibility slide zoom to off.
CANNOT ACCESS THE INTERNET
-We break this section into two parts. First we will talk about Issues with Wi-Fi (iPhone, iPod Touch and iPad WI-FI) and then issues with Cellular data (iPhone and iPad WIFI + 3G, iPad 2 WIFI + 3G)
-Wi-Fi:
-On the iOS device, go into settings and turn Airplane mode on. Wait 10 seconds then turn Airplane mode off
-Go to Settings>WIFI and make sure that you have a check mark next to the name of your WIFI network.
-If you don’t simply tap on the name of the network to connect to it. If you see a lock next to the name you will need to enter the WIFI key for your router. If you don’t know it contact your Internet Service provider or router manufacturer for help resetting the WIFI key.
- A check next to the name means you are connected to the network.
-If it shows a check mark next to the name of network but you have no internet access, tap on the blue arrow next the name and select Renew Lease. Try surfing in safari to test.
-If the issue continues….
Check out the Full Troubleshooting Guide: “Simple iOS Troubleshooting: A Guide to the most Common issues with the iPhone, iPad and iPod Touch.” On Amazon Kindle or On PDF
DEVICE WILL NOT POWER ON
-Connect the device to a power outlet. Wait 10 minutes and try powering it on by pressing and holding the sleep/wake button for 5 seconds.
-If the device still does not power, keep it connected to the power outlet and then perform a reset on the device by pressing and holding the ‘sleep/wake’ button and the ‘home’ button simultaneously for 15 seconds or until an Apple appears on your display.
-If that fails, try charging on a different power outlet. Try using a different USB cable and try using a different USB adapter.
-If you still can’t power the device it might have a hardware issue and you should contact Apple.
SCREEN IS ZOOMED IN
-You would see things up really close. You would see big letters (zoomed-in text) and big looking apps. The screen would appear to move or bounce around when you slide your finger on the display
-Tap two times on your screen with three fingers. “Three finger double tap”
-The screen will zoom out and will appear normal. If this happens frequently to you and you would like to turn the zoom feature off you can.
-Settings>General>Accessibility slide zoom to off.
CANNOT ACCESS THE INTERNET
-We break this section into two parts. First we will talk about Issues with Wi-Fi (iPhone, iPod Touch and iPad WI-FI) and then issues with Cellular data (iPhone and iPad WIFI + 3G, iPad 2 WIFI + 3G)
-Wi-Fi:
-On the iOS device, go into settings and turn Airplane mode on. Wait 10 seconds then turn Airplane mode off
-Go to Settings>WIFI and make sure that you have a check mark next to the name of your WIFI network.
-If you don’t simply tap on the name of the network to connect to it. If you see a lock next to the name you will need to enter the WIFI key for your router. If you don’t know it contact your Internet Service provider or router manufacturer for help resetting the WIFI key.
- A check next to the name means you are connected to the network.
-If it shows a check mark next to the name of network but you have no internet access, tap on the blue arrow next the name and select Renew Lease. Try surfing in safari to test.
-If the issue continues….
Check out the Full Troubleshooting Guide: “Simple iOS Troubleshooting: A Guide to the most Common issues with the iPhone, iPad and iPod Touch.” On Amazon Kindle or On PDF
E Reader Review Terms
How To Transfer Music To PSP
Albert Lee asked:
As a new user of the PSP, you probably ask the same question again and again regarding the functions and the adaptability of the portable gaming console. In particular, how to transfer music to PSP is one of the things that users immediately ask about. Transferring music to PSP involves simple procedures and will not be a problem. Even a novice can do it as long as they are familiar with the PSP’s controls.
In following the procedures of transferring music to PSP, one must first be familiarize with formats a PSP is able to recognize and play. A good conditioned PSP with firmware version 2.60 or higher will be able to play music format in MP3, ATRAC3plus, MP4, WAV and WMA files. Having a firmware version lower than 2.60 means that some of the music formats mentioned will not be playable.
The second thing to remember is to use Memory Stick Duo instead of Memory Stick Pro Duo. The earlier type of memory stick will work well with the better type of stick than Memory Stick Pro Duo for music files.
You will need some equipment, particularly the PSP, a computer, a Memory Stick Duo or Pro Duo, and a USB cable with a Mini-B connector on one end.
First, the Memory Stick is inserted into the appropriate slot which is located in the left side of the portable game console. The number of music that you will store on a PSP will depend on the capacity of the storage device.
Once the USB has been inserted, turn on the PSP. Connect the other end of the USB cable in the PSP to your PC or Mac. When you observe closely the USB cable, you’ll find that there’s a Mini-B connector on one end and a standard USB connector on the other side, this one goes to the USB plug of the computer.
Once the PSP and PC are connected, look for the USB connection from the “Settings” option in the PSP. Then press the X button. Once you’ve pressed the button, the PSP will display words “USB Mode” and your PC or Mac will recognize it as a USB storage device.
The next step involves dragging and dropping image files into a folder that you’ve already created. Its pretty much like using any other programs in a computer interface.
Caffeinated Content – Members-Only Content for WordPress
As a new user of the PSP, you probably ask the same question again and again regarding the functions and the adaptability of the portable gaming console. In particular, how to transfer music to PSP is one of the things that users immediately ask about. Transferring music to PSP involves simple procedures and will not be a problem. Even a novice can do it as long as they are familiar with the PSP’s controls.
In following the procedures of transferring music to PSP, one must first be familiarize with formats a PSP is able to recognize and play. A good conditioned PSP with firmware version 2.60 or higher will be able to play music format in MP3, ATRAC3plus, MP4, WAV and WMA files. Having a firmware version lower than 2.60 means that some of the music formats mentioned will not be playable.
The second thing to remember is to use Memory Stick Duo instead of Memory Stick Pro Duo. The earlier type of memory stick will work well with the better type of stick than Memory Stick Pro Duo for music files.
You will need some equipment, particularly the PSP, a computer, a Memory Stick Duo or Pro Duo, and a USB cable with a Mini-B connector on one end.
First, the Memory Stick is inserted into the appropriate slot which is located in the left side of the portable game console. The number of music that you will store on a PSP will depend on the capacity of the storage device.
Once the USB has been inserted, turn on the PSP. Connect the other end of the USB cable in the PSP to your PC or Mac. When you observe closely the USB cable, you’ll find that there’s a Mini-B connector on one end and a standard USB connector on the other side, this one goes to the USB plug of the computer.
Once the PSP and PC are connected, look for the USB connection from the “Settings” option in the PSP. Then press the X button. Once you’ve pressed the button, the PSP will display words “USB Mode” and your PC or Mac will recognize it as a USB storage device.
The next step involves dragging and dropping image files into a folder that you’ve already created. Its pretty much like using any other programs in a computer interface.
Caffeinated Content – Members-Only Content for WordPress
E Reader Review Terms
Amazon Kindle How-to Series – Loading and Viewing Pictures on Your Kindle E-book Reader
Michael Piston asked:
Your new Kindle wireless reading device is great for holding e-books and audio books but did you also know you can display your pictures on your Kindle? Keep in mind that the Kindle has a gray scale display, not color, so the quality of your pictures won’t be great. But, despite that it might be nice to have a few of your favorite pictures for quick viewing on your Kindle.
The process for loading and viewing pictures on your Kindle is not entirely intuitive, but it’s not difficult for you to master. Follow the steps below and you’ll have more than just books on your Kindle.
1. Get a collection of pictures you want to load on your Kindle. These can be color images but remember that your Kindle will display them as gray scale images.
2. Use a photo editing program to reduce the size of your images before loading them into your Kindle. The Kindle screen can display a picture at a maximum size of 550 pixels high x 450 pixels wide. There is no sense loading large images – which will take-up a large amount of your Kindle’s memory – if the image size is limited.
3. Attach the Kindle’s USB cable to both your Kindle and your computer.
4. Once the screen letting you know your Kindle is attached to your computer via USB appears you can double-click on your computer’s “My Computer” icon.
5. Your Kindle should appear as one of the disk drives attached to your computer.
6. Double-click on your Kindle drive. You will see several folders. One for Audible books, one for documents, and one for music.
7. Add a new folder to your Kindle called “pictures”.
8. Open the new “pictures” folder and create one sub-folder for each of the groups of pictures you wish to load onto your Kindle. For example “Moms Birthday” might be one folder and “Summer Vacation 2009″ might be another. These folder names will appear on your Kindle’s Home Screen so make them descriptive.
9. Open each new sub-folder then copy the pictures you’ve collected into their appropriate folder.
10. When you are done take a look at your Kindle’s screen. If the USB activity indicator at the bottom right side of the screen is not showing any activity you can remove the USB cable from your Kindle.
11. Go to the Home Screen of your Kindle. Press the “ALT” key and the “Z” key at the same time to refresh your Kindle’s list of e-books. The screen will blink a few time – when it stops use your “Next Page”, “Prev Page” buttons to locate the new picture folders you created in Step 8.
12. Scroll to the picture folder you want to open then press the scroll wheel to select it. The folder will open and in a moment or two your first picture will appear. You can move through your pictures by pressing the “Next” or “Prev” page buttons.
Congratulations! You now know how to make using your Kindle even more enjoyable by being able to carry special pictures with you in your Kindle wireless reading device.
For more complete How-To information, including screen shots of the process described above visit the web address in the resource box below.
Happy reading!
Your new Kindle wireless reading device is great for holding e-books and audio books but did you also know you can display your pictures on your Kindle? Keep in mind that the Kindle has a gray scale display, not color, so the quality of your pictures won’t be great. But, despite that it might be nice to have a few of your favorite pictures for quick viewing on your Kindle.
The process for loading and viewing pictures on your Kindle is not entirely intuitive, but it’s not difficult for you to master. Follow the steps below and you’ll have more than just books on your Kindle.
1. Get a collection of pictures you want to load on your Kindle. These can be color images but remember that your Kindle will display them as gray scale images.
2. Use a photo editing program to reduce the size of your images before loading them into your Kindle. The Kindle screen can display a picture at a maximum size of 550 pixels high x 450 pixels wide. There is no sense loading large images – which will take-up a large amount of your Kindle’s memory – if the image size is limited.
3. Attach the Kindle’s USB cable to both your Kindle and your computer.
4. Once the screen letting you know your Kindle is attached to your computer via USB appears you can double-click on your computer’s “My Computer” icon.
5. Your Kindle should appear as one of the disk drives attached to your computer.
6. Double-click on your Kindle drive. You will see several folders. One for Audible books, one for documents, and one for music.
7. Add a new folder to your Kindle called “pictures”.
8. Open the new “pictures” folder and create one sub-folder for each of the groups of pictures you wish to load onto your Kindle. For example “Moms Birthday” might be one folder and “Summer Vacation 2009″ might be another. These folder names will appear on your Kindle’s Home Screen so make them descriptive.
9. Open each new sub-folder then copy the pictures you’ve collected into their appropriate folder.
10. When you are done take a look at your Kindle’s screen. If the USB activity indicator at the bottom right side of the screen is not showing any activity you can remove the USB cable from your Kindle.
11. Go to the Home Screen of your Kindle. Press the “ALT” key and the “Z” key at the same time to refresh your Kindle’s list of e-books. The screen will blink a few time – when it stops use your “Next Page”, “Prev Page” buttons to locate the new picture folders you created in Step 8.
12. Scroll to the picture folder you want to open then press the scroll wheel to select it. The folder will open and in a moment or two your first picture will appear. You can move through your pictures by pressing the “Next” or “Prev” page buttons.
Congratulations! You now know how to make using your Kindle even more enjoyable by being able to carry special pictures with you in your Kindle wireless reading device.
For more complete How-To information, including screen shots of the process described above visit the web address in the resource box below.
Happy reading!
What are people saying?